5 Year Free Parts/In-house Labor Warranty with Optional Onsite Service Plan For almost 20 years, we have been supporting our products around the world. With more than 300 dealers in the US and 500+ field technicians standing by, you can be sure that your Optec message center is well covered. Should a hardware failure occur, you've got worry free protection with no extra charge, all from the organization that knows your product best, Optec Displays. Optec's Onsite Service and Support Plan provides the next level of investment protection - onsite service and support labor over the same coverage period as our 5 year parts warranty. If you experience a hardware failure with a covered product during the plan's term, simply call the plan's toll-free number, report the issue, and after basic troubleshooting, if the issue cannot be resolved over the phone, a service technician will be dispatched to repair or replace the product.
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